We at Dragon love plants and understand the important time critical nature of live plant shipments.
Plants Service 🌱 what makes us special?
Dragon is a market leader in sending to major markets including the USA, Canada, Europe, Singapore, Hong Kong and more!
We act as IOR (Importer of Record) in Canada, Europe, Singapore and Hong Kong. This means the buyer does not have to be involved in the import process in anyway. It is therefore super easy for buyers to buy plants.
With Dragon, there are no tax or duties for the receiver to pay in any market, including Canada, USA, Singapore and Europe.
Deliveries are door to door with no hassle.
Our service will promote the buying of plants from Thailand by ensuring a smooth and happy experience for your customer.
No import license is required for customers for Canada (we will use our license).
USDA current regulatory statement for importation of live plants into the USA : “Sending 12 or fewer articles of admissible plants to the USA, that have no special restrictions, an import permit is not required.”
Dragon helps to monitor and manage the transit to destination, which includes the customs clearance.
For most markets our service requires a lower number of Phytosanitary documents compared to EMS or Thai Post.
We provide tracking from Bangkok to the customer’s door.
When customers are unable to pick up a shipment, shipments are sent back to the Destination Hub (our overseas office) rather than back to Thailand via Post; which makes resending and organising a second delivery very smooth for your customer, as well as cheaper than resending from Thailand.
Changes of address can take place (unlike EMS / Thai Post) after a delivery has been sent, but extra charges apply.
We have faster transit times than postal solutions, as we use Express services for our shipments.
Our customer service is 24/7 to ensure your experience is as smooth as possible. Please contact us if you have any questions or issues.
Our export days are as follows: (subject to change please call office to check)
– USA every: Tuesday, Thursday, Friday and Saturday
– Canada every: Tuesday and Friday
– EU every: Saturday
You do not need an import license for Canada when using Dragon Courier. Please note : Dragon Courier will use their own import license and act as the Importer of Record.
You do not need an import license for Europe when using Dragon Courier.
If you send 12 or fewer articles of admissible plants that have no special restrictions, you do not need an import permit. However, above 12 admissible plants will require an import permit.
We can only send CITES to the USA. For other markets please check with the Dragon Courier office.
Typically from the day of export to the customers door, shipments take 2-4 working days for Europe and Canada, and 5-8 days for the USA. The USA is longer due to the time customs take to check and release shipments.
Yes! The shipment will be delivered right to your door, so there is no need to pick it up from anywhere.
The price you pay for our shipping will cover all the duties and tax, so you don’t have to worry.
All you have to do to change an address is either contact your supplier to inform us, or email Dragon directly at firstname.lastname@example.org
You may call the office anytime during working hours on 026569019. For help out of office hours, please call either Justin (English) 0659370812, or Dook (English and Thai) 026569019, or email email@example.com .
Office hours are from 8 am to 6 pm, Monday to Saturday. For help out of office hours, please call either Justin (English) 0659370812, or Dook (English and Thai) 026569019, or email firstname.lastname@example.org .
In the USA and Canada we use UPS, and in Europe we use DHL.
Dragon Courier was established 25 years ago.
We are a Thai-British Family owned business. The founder, Christian Squibb, is originally from England. The company is owned between Christian Squibb and his 3 children. The eldest, Justin Squibb also works in the business.
Dragon Courier is strictly a Logistics and Courier company. We do not sell plants.
The standard industry process is to charge the highest weight out of the real weight or the volume weight.
The standard courier calculation for volume weight is in centimetres. Width (W) x Height (H) x Length (L) and the total is then divided by 5000.
We can send any weight, but the maximum per box is 30 kg. For example, we can send 90kg, but as three 30kg boxes.
The sender in Thailand is the person who pays us, they may pay through cash or bank transfer.