Refund & Cancellation Policy

Dragon Courier Co. Ltd

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1.⁠ ⁠Cancellations

Shipment cancellations are subject to operational status:

• Shipments not yet dispatched may be eligible for cancellation

• Dispatched shipments cannot be canceled

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2.⁠ ⁠Refunds

Refunds may be issued when:

• A service cannot be fulfilled due to operational issues

• An error was caused by Dragon Courier

Refunds are not guaranteed for delays caused by customs, weather, incorrect addresses, or third-party actions.

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3.⁠ ⁠Processing Time

Approved refunds will be processed using the original payment method within a reasonable timeframe.

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4.⁠ ⁠Contact for Refunds

All refund or cancellation requests must be sent to:

📧 info@dragoncourier.com