Will my customer in the USA have to pay import tax?

No. All duties, costs and tariffs are inside the fee. We clear customs ourselves and your customer pays nothing on arrival.

How long does it take?

Around 5 to 8 days door to door. Plants generally arrive in 2 to 4 working days.

Is there a minimum or maximum quantity?

No. You can ship as much as you like at any time, from one box to weekly volume. Over 30 kg per box, call the office first.

Restricted goods are listed in our FAQ . If we cannot help we will tell you.

Will my customer in the UK have to pay import VAT or duty?

No. All duties, costs and tariffs are inside the fee. Dragon Courier clears customs and your customer pays nothing on arrival.

How long does it take?

Around 5 to 8 days door to door, from Bangkok to a UK address.

Is there a minimum or maximum quantity?

No. You can ship as much as you like at any time, from one box to weekly volume. Over 30 kg per box, call the office first.

Restricted goods are listed in our FAQ . If we cannot help we will tell you.

Will my customer in Australia have to pay import tax?

No. All duties, costs and tariffs are inside the fee. We clear customs ourselves and your customer pays nothing on arrival.

How long does it take?

Around 5 to 8 days door to door. An accurate description of the contents is what keeps a shipment on the faster end of that range.

Is there a minimum or maximum quantity?

No. You can ship as much as you like at any time, from one box to weekly volume. Over 30 kg per box, call the office first.

Restricted goods are listed in our FAQ . If we cannot help we will tell you.

Will my customer in the Philippines have to pay import tax?

No. All duties, costs and tariffs are inside the fee. We clear customs ourselves and your customer pays nothing on arrival.

How long does it take?

It depends on the zone: 2 to 3 working days for Metro Manila, up to 2 to 8 for Mindanao, and 4 to 10 for a remote island.

Is there a minimum or maximum quantity?

No. You can ship as much as you like at any time, from one box to weekly volume. Over 30 kg per box, call the office first.

Restricted goods are listed in our FAQ . If we cannot help we will tell you.

Does my customer pay anything when the parcel arrives?

No. All duties, costs and tariffs are included in our fee, 100 percent guaranteed. Nothing is collected at the door.

Is DDP more expensive than sending duty unpaid?

The total is usually lower. There is no separate brokerage fee, and no duty collected at the door with a handling charge on top. You see one number before the parcel leaves.

Which destinations are duty inclusive?

The main markets are, including the USA, the UK, Canada, Australia, the Philippines, Singapore, the UAE and western Europe. Ask us about anything outside that list and we will confirm how it is quoted before you send.

How long does delivery take?

Around 5 to 8 days door to door for most markets. Singapore and Metro Manila are 1 to 2 days.

What is the difference between DDP and DDU?

DDP means the sender has paid duty and tax, so delivery is clean. DDU means the person receiving the parcel is invoiced by the carrier before it is released. The full mechanics are in the guide to DDP shipping .